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Course Dates (9am to 4pm)
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Toronto |
Markham |
Mississauga |
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May 13/14
Nov 18/19 |
Jun 19/20 |
May 20/21 Sep
30/Oct 1 |
Course Description
Being able to write well is a real career boost. This
course is designed for those who must do business writing as part of their job.
Participants learn how to enhance their organizational profile and capture their
thoughts on paper so they are strong and persuasive, but at the same time clear,
concise, complete and correct.
What participants will learn:
To learn the value of good written communications
To make writing clear, concise, complete and correct
To learn how to proofread your work so you can feel confident it is clear,
concise, complete and correct
To provide an opportunity to apply these skills in real work applications.
Advantages of written communication
Why do we fear writing?
What are the reasons we must write?
The 4 C’s of Written Communications:
Clear
Concise
Complete
Correct
Clear
Will my writing be clear to the reader?
Choosing the right words
When to add, delete or substitute words
Eliminate words that could offend
Concise
Ways to eliminate wordiness
Active instead of passive voice
Using words more economically
Acronyms - using them to to save space/increase readibility
Complete
What, Where, When, Why and How
Checklists make that easier
Empathy with the reader
Correct
Obeying the rules of grammar, spelling and punctuation
Common punctuation problems
Common spelling errors
Using the apostrophe to show possession
Subject-verb agreement
Errors in pronoun usage
Using jargon
Proofreading
Three proofreading techniques to try
Spellcheck isn't perfect
Points to review before a document leaves your desk
Putting it all together
Writing trends
Format for today’s letters
DAY 2 - ADVANCED WRITING CONCEPTS
Business letter format
Style
Personal style
Persona
Sentence and paragraph construction
Point sentences
Developing paragraphs
Simple to complex
Improve coherence
Types of business letters
How to Write a "Yes" Letter
How to Write a "No" Letter
How to Write a "Please Do Something" Letter
Business letter jargon
E-mail
Better Business Writing Exercises
Review: Your Top Ten Writing Challenges
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