Course Description
A COMPREHENSIVE 2 DAY WORKSHOP FOR MOTIVATED OFFICE MANAGERS
There is no doubt that the Office Manager is the ‘glue’ that binds the front
office forces of the company as well as the associated yet often arms-length
departments of any organization.
To
be effective, successful Office Managers must be comfortable with keeping a
lot of balls in the air at all times. They must establish their authority,
credibility and earn the respect of their co-workers while understanding and
maintaining their place in the organization. Office Managers must treat
their staff fairly to maintain a good working atmosphere while motivating
them to maximum productivity. Good office Managers must also understand how
to communicate with their boss and other executives.
In this era of dynamic
change, Office Managers and Assistants have never been more challenged
than they are today. You are expected to do whatever it takes to keep
everything together while change continues.
Join other Office Managers
and Assistants to enhance your personal growth and professional development
so that you can return to your office ready to take on new challenges
utilizing your newly acquired tools and knowledge!
In this workshop you will learn:
We
will focus on the key factors of being successful and will provide effective
tools and methods that will assist you in:
·
Understanding
Who you are and Why you do what you do
·
Knowing your
Roles and Responsibilities
·
Organizing
Everything in Your Life including your Boss
·
Setting
Office Guidelines and Procedures
·
Staffing the
Office
·
Communicating
with Confidence to Obtain Results
·
Dealing with
Difficult People
·
Establishing
Good Customer Relations
·
Managing
Change
