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Course Outline (PDF)

 

   

 

Course Dates (9am to 4pm)

 

Toronto

Scarborough

Mississauga

Sep 30/Oct 1

Apr 29/30

May 8/9

Nov 6/7

 

Course Description

 

A COMPREHENSIVE 2 DAY WORKSHOP FOR ANYONE WHO COMES INTO CONTACT WITH HR MANAGEMENT ISSUES WITHOUT FORMAL TRAINING

 

Managing human resources in the workplace is the fastest growing part of the corporate world. This multifaceted discipline has become much more sophisticated then ever before with a myriad of new issues affecting business owners and managers.

 

This is an information filled 2 day overview of human resource issues facing today's business owners and managers. As a business leader you do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop give you a clear understanding of your company’s talent pool; it will walk you through the issues you will face through the hiring process, performing a skills inventory; employee orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).

 

This course is a must for business owners, managers and office administrators who make decisions at any level of the human resource chain. This is also a great refresher and resource for HR Assistants in larger organizations.



WHAT YOU WILL LEARN

 

 

Understanding Human Resource Management

 

 

The Real Cost of Employee Turnover!

 

Understanding Expansion Staffing

Skills Inventory

Forecasting

 

Understanding Job Analysis

Performing an Analysis

Position Profiles/Job Descriptions

Preparing a Profile / Job Description

 

Evaluating Hiring Options

Finding Candidates

Advertising Guidelines

 

Developing a Resume Screening Guide

 

Overview of the interview process

 

Importance of  Employee Orientation

Planning the Orientation Program

The Importance of Employee Training

 

The Training Cycle

Internal vs. External Training

Working With External Providers

 

Performance Reviews

Performance Review Problems

Dissecting a Performance Review
 

Identifying Behaviors

 

Dealing with Absenteeism

The Cost of Absenteeism

 

Diversity

 

Privacy Issues

 

Understanding Compensation and Benefits

 

Discipline

 

Termination

 

The importance of Exit Interviews


 

 


 

  

Computer Training Courses, SoftSkills Seminars & Access Database Development

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Toronto, Ontario, Canada.

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