Course Description
AN EYE-OPENING 2 DAY
WORKSHOP DEVELOPED TO IMPROVE YOUR PROFESSIONAL COMMUNICATION SKILLS.
This two-day workshop is designed to help you improve your interactions with
other people in your workplace at home and the world at large. This workshop
gives participants the opportunity to improve the critical communication
skills of listening, asking questions and being aware of nonverbal messages.
This workshop can also help participants who are struggling to find that
middle ground between being too aggressive and too passive, and how to
counter the manipulative tactics of difficult people. Participants also
learn more about the six elements of our communication with others that help
us reveal appropriate information about ourselves, and get a handle on how
to better manage ourselves for a professional image.
The most
important aspect to your career’s success is your ability to communicate
with others. It’s a well known fact that the ability to communicate
effectively and work well with others on the job can make or break your
career.
In this 2
day workshop you will do away with misunderstandings and miscommunication
that hinder your ability to express yourself and prevent you from
progressing as a professional.
YOU WILL
BENEFIT BY:
-
Learning
to get your point across powerfully but diplomatically
-
Learning
to be understood every time you speak and you will be respected by
colleagues for your concise communications
-
Finding
out how strong interpersonal skills will increase your personal power
-
Discovering the power of voice image, and find out how to strengthen yours
-
Understanding how to avoid unintentionally shutting the door to important
information
-
Learning
how to quickly defuse explosive or tense situations
-
Learning
techniques for getting an adversary to see your point of view – and
winning him or her over
IN THIS WORKSHOP YOU WILL LEARN:
-
How to
make a dynamic impression in those crucial first few seconds
-
Effective
methods of persuasion and consensus building
-
How to get
your foot out of your mouth after saying something inappropriate
-
How to
deal appropriately with backstabbing, ridicule and the aggressive tactics
of others
-
Tips for
presenting your point of view in a way that will garner respect
-
At what
point communication usually breaks down between people
-
How to
affect a positive outcome from conflicts
-
Ways to
make dynamic impressions at meetings
