Computer Help Training: Outlook Courses - Toronto - North York - Mississauga

Outlook

(all Outlook Courses are in PDF)

Course Dates (9am to 4pm)

Versions
Toronto
North York
Mississauga
Newmarket

Version 2003

Version 2007

Course Prerequisites

Required: Participants should already be familiar with basic Windows use.

Course Description

This course is designed for people who are currently using Outlook at a basic level, or are new to Outlook. We start from the beginning and look at these topics:

Topics include: sending and receiving messages, message options, creating folders, screen customization options, introduction to using the calendar, creating and working with contacts, creating and working with tasks, designing notes and setting note options.

Detailed List of Topics

Overview

Reading Pane, New Button, Title Bar

Outlook Today

Outlook Toolbars

Address Book

The Navigation Pane, Shortcuts

The Folder List

Personal, Public, Favorites Folders

Creating a New Folder

Moving/Rename/Delete a Folder

E-Mail

Inbox

Sorting Mail

Groups

New Mail

Deleted Items, Drafts

Adding/Removing Columns

Out Of Office Assistant

E-mail - Sending

Selecting Attachments

E-Mail Options

E-mail – Receiving

Receiving Attachments

Forwarding/Replying to Others

Archiving

E-mail Formats

Formatting Messages

Signatures

Introduction to the Calendar

Overview

Entering an Appointment

Recurring Events

Rescheduling/Deleting an Entry

Printing Calendars

Introduction to Contacts

Entering and Editing Contacts

Create a Contact from an E-mail Message

Create Another Contact for the Same Company

Viewing Contacts

Flagging for Follow Up

Choosing Contacts when Sending a Message

Tasks

Creating and Entering a New Task

Marking Tasks as Completed

Assign a Task

Recurring Tasks

Notes

Creating New Notes

Note Options

Find

Locating items in Mail, Calendar, Contacts, etc.

	Computer Training Courses / SoftSkills Seminars / Access Database Development Computer Help is a division of MPM Skills Development Inc. Toronto, Ontario, Canada. Phone: 416.494.4912, Fax: 416.494.9952 www.Computer-Help.ca Question or Comment - Email Us